Privacy Policy

Introduction

Goodwins Insurance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us when you request a quote, purchase a policy, or communicate with us. This may include:

• Personal identification information such as name, email address, and phone number
• Vehicle details including make, model, year, and VIN
• Driver's license information and driving history
• Payment information for processing premiums
• Claims information and related documentation
• Communications you send to us or that we send to you

We may also automatically collect certain information when you visit our website, including IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with auto insurance quotes and policy services
• To process your applications, payments, and claims
• To communicate with you about your policy and account
• To improve our website and services
• To send you marketing communications if you have opted in
• To comply with legal obligations and prevent fraud
• To maintain the security of our systems and services

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who perform services on our behalf, such as payment processors, claims administrators, and data analytics providers. These providers have access to your information only to perform these tasks and are obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your information, subject to legal requirements
• Opt-Out: You can opt out of receiving marketing communications from us at any time
• Do Not Sell: We do not sell your personal information to third parties

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features of our site.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.